Privacy Policy
Effective Date: December 8, 2024

Welcome to Menkemo (hereinafter referred to as “our website”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect
1.1 Information You Provide
When you register an account, place an order, or contact us on our website, we may collect the following information:

Name, email address, and phone number.
Shipping address and billing address.
Payment information (processed through third-party payment platforms; we do not store full payment card details).
Purchase history and preferences.
1.2 Information Collected Automatically
When you use our website, we may automatically collect the following information:

Your IP address, browser type, and device type.
Pages you visit, links you click, and keywords you search for.
Other information collected through cookies and similar technologies (details in the Cookies Policy section).
1.3 Information from Third Parties
We may receive information from:

Payment service providers (e.g., PingPong).
Logistics partners to track your order shipment status.
2. How We Use Your Information
The information we collect will be used for the following purposes:

Processing orders, including payment and delivery.
Providing customer support and resolving your inquiries or complaints.
Improving our website and services.
Complying with legal obligations, such as tax and financial compliance.
Marketing and promotional purposes (only with your consent).
3. Sharing and Disclosure of Information
We do not sell your personal information to third parties but may share your information in the following cases:

Payment Providers: To complete payment transactions.
Logistics Providers: To deliver your orders.
Legal Requirements: To comply with laws or respond to legal requests.
4. Data Security
We take appropriate technical and administrative measures to protect your personal information, including:

Encrypting sensitive information during storage.
Restricting access to personal data to authorized personnel only.
Regularly updating security systems to prevent unauthorized access.
While we strive to protect your data, we cannot guarantee the absolute security of information transmitted over the internet.

5. Cookies Policy
We use cookies and similar technologies to:

Remember your login status.
Save your shopping cart information.
Analyze website traffic and user behavior to improve our services.
You can manage or delete cookies through your browser settings. However, disabling cookies may affect certain functionalities of our website.

6. Your Rights
Depending on applicable laws, you may have the following rights:

Access and correct your personal information.
Request deletion of your personal data (subject to legal requirements).
Withdraw consent (e.g., for marketing purposes).
To exercise your rights, please contact us using the details provided below.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or policies of these websites and recommend reviewing their privacy policies.

8. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. In case of significant changes, we will post a notice on our website or notify you directly.

10. Contact Us
If you have any questions or need more information about our Privacy Policy, please contact us using the details below:

Website: https://www.menkemo.com 
Email: service@menkemo.com